Privacy Policy

1. Introduction

ZoraScalez respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or opt in to receive communications from us, including SMS text messages.

By using our services or submitting your information through our website, forms, or other communication channels, you agree to the practices described in this policy.

2. Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

• Name
• Email address
• Phone number
• Business name
• Any other information submitted through forms or communications with us

We may also collect basic website usage data such as IP address, browser type, device information, and pages visited to improve our services.

3. How We Use Your Information

We use the information we collect to:

• Provide and manage our website and automation services
• Respond to inquiries and customer support requests
• Send appointment reminders, service notifications, and updates
• Send promotional or informational messages when consent has been provided
• Improve our website and client experience
• Maintain security and prevent fraud

4. SMS Communications

If you provide your phone number and consent to receive text messages, you may receive SMS communications related to:

• Appointment reminders and booking confirmations
• Service updates and project notifications
• Account notifications
• Promotional or marketing messages (if applicable)

5. Consent to Receive Messages

By providing your phone number and opting in through our website forms, booking forms, or other consent methods, you agree to receive SMS communications from ZoraScalez.

6. Sharing of Information

We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with trusted service providers who assist us in operating our business (such as customer support platforms or messaging providers), but only for operational purposes and not for independent marketing use.

7. Cookies & Tracking Practices

We use cookies, pixels, and similar tracking technologies to improve your browsing experience. These may collect information such as:

• Pages you visit and how you navigate our website
• Device and browser information
• Interaction with content and advertisements
• Referral sources

We do not use tracking technologies to share personally identifiable information with third-party marketers without your consent.

8. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online data transmission can be guaranteed to be completely secure.

9. Your Privacy Rights

You may request to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your personal information where applicable

To make a request, please contact us using the information below.

10. Third-Party Services

Our website or services may utilize third-party tools such as CRM systems, messaging platforms, or analytics providers. These providers may process information on our behalf to support business operations.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Information